Contact our warranty & returns department warranty@yayoptics.com for a return authorization number. Please include the name on the order, order number, and a picture of the damage that occurred. We will rush a replacement pair.
Many of our frames come with a warranty for up to a year from the purchase date. Contact us at warranty@yayoptics.com with details and we’ll assist with repairs or replacement.
Always start your cleaning by running warm water over the glasses paying special attention to the front & back of the lenses. This removes any dust, dirt, and particles from the lenses. Use an optical lens cleaner or mild dish soap (without hand lotion) on the lenses and frame. Use your fingers to clean the lenses & frame. Rinse them off in water. Dry them with a soft cotton cloth (*Do not use paper towels or your shirt).
Yes, you can! If your HSA or FSA card has a Visa, Mastercard, American Express, or Discover logo, you can use it just like a regular credit card for your eyewear purchase.
If your plan requires an itemized receipt, our customer support team can provide you with a PDF copy upon request. This ensures you have all the necessary documentation for reimbursement.
While we don't accept insurance directly, our pricing is designed to be competitive with what you would typically pay out of pocket with insurance when buying eyewear. We are happy to provide an itemized receipt upon request for out-of-network reimbursement, and our responsive support team is here to assist you.
Yes, we offer impact resistant lenses made from Trivex or Polycarbonate ensuring maximum safety for kids. We highly recommend Trivex lenses for their visual clarity and impact resistance.
Contrary to UV light, blue light is emitted all around us, every day — both indoors and outdoors, from the screens on our digital devices to the sun as the biggest source. Extended exposure to certain wavelengths may cause eye fatigue and discomfort, but don’t worry! Our blue light filtering glasses and computer screen glasses can reduce your exposure to potentially harmful blue light. Learn how to choose the best lenses for blue light prescription glasses.
Our constant connection to our smartphones, tablets, and laptops may contribute to headaches, sore eyes, and stiff necks — all symptoms of digital eyestrain. With the majority of our waking hours spent in front of a screen, paired with harmful blue-violet light* from digital devices, it’s no surprise that our eyes are working harder than ever.
*Disclaimer: Harmful blue-violet light is between 415-455nm.
If you’ve ever worried about the effect of digital screens on your eyes, then you may have heard about ‘blue light’, and perhaps even searched for ways to protect your eyes against it. Blue light glasses (or blue light blocking glasses) are becoming more popular than ever due to claims that they can protect your eyes against potential damage — but how effective are they at keeping your eyes healthy? Here, we’ll take a closer look into the scientific research behind blue light glasses, and whether they work.
When purchasing single vision eyeglasses, wearers with higher prescription-strength should be aware that a large frame with a wider lens is not recommended while smaller and narrower lens width will contribute to a thinner edge, lighter weight and greater comfort.
a. Applying higher index lenses (1.61 indexes and above) can solve the problem of having a thick edge on the Negative lens or a thick center of the Positive lens. These higher index lenses are not only thinner and lighter but being aspheric will effectively perfect your vision effect and wearing comfort.
b. For the farsighted wearers (There is "+" in front of SPH value) who want to select the higher index lens above the 1.61 index, please avoid choosing big frame with wide lens because the higher index positive lens is with a smaller diameter (55mm) which might be insufficient to be polished based on the frame with wild lens, the frame with the lens width of 50mm or shorter is recommended.
c. For the wears that have a comparatively small PD (the distance between your pupils is less than 58mm), please pay more attention to the total width of the size as a larger frame may not match your PD. A smaller frame with a lens width of 50mm or lower should be considered as the first choice in order to make sure the accuracy of your prescription.
Though it is a tough question to answer, there are several concerns we should be aware of before determining which frame is a wise selection for you.
Face Shape
Eyeglasses and face shape
Your face shape is the first concern. Always choose the frames with the shapes opposite to your face shape, for example, boxy or rectangular frames work well with round faces, and vice versa. You are lucky if your face is an oval one, which flatters most of the frames.
A round pair of eyeglasses cannot fit all eyewear users satisfactorily. Eyeglass wearers usually need to resort to a specific frame shape that will complement their facial features best. For this reason, every customer should also avoid eyeglasses in certain frame shapes.
Each pair of eyeglasses only flatters certain types of faces. The criterion is that the frame shape should basically contrast with the wearer's face shape. It is necessary for each customer to know exactly his or her own face shape.
1. Oval face:
Among all facial shapes, the oval is an easy-going one because it has well-balanced proportions. Customers with such a face will go well with most eyewear frames. The only task is to keep its natural balance. Good frames for this group of people include frames that have an equal width of the broadest part of the face. In contrast, eyewear frames that are too deep or narrow should be avoided.
2. Oblong face:
An oblong face has more length than its width. In most cases, people with such a face have angular features with high cheekbones, a longer nose, and a tall forehead. According to the stated guideline, the task is to offset these obvious features while selecting a frame shape. Oblong-faced customers are encouraged to try tall frames that help create a shorter face or broad frames with an accented top rim. The other task is to avoid all frames that may accentuate face length.
3. Square face:
People with a square face have the same proportions of face width and length, and usually a strong jawline and a broad forehead. These are sharp features similar to that of an oblong face. This is not a good balance so the first tip is to achieve more width than depth. Narrow oval frames are a good option. Another important task is to compromise those sharp facial angles. In this sense, eyewear frames that are capable of softening the angles are suitable.
4. Round face:
This face is similar to a square face in terms of width and length distribution. A noticeable difference lies in that a round face has no angles but curved lines. The first possible way is to make this face look thinner and longer. This breaks the natural balance between width and length. The second possible way is to create some beauty-enhancing angles. Angular narrow frames and geometric frames are good options.
5. Diamond face:
People with a diamond face have broad cheekbones, involving a naturally narrow eye line as well as jawline. This facial shape is dissimilar to any one of the other shapes. For customers with such a face shape, the only thing is to soften the noticeable cheekbones by highlighting the eye line. Cat-eye glasses and rimless glasses are good options.
6. Triangle faces:
The base-down triangle and base-up triangle are opposite facial shapes. The first one has a narrow forehead and wide cheek and chin areas, while the second one has a wide top third and narrow bottom third. Matching these faces to appropriate frames also requires opposite tips. For the first group of customers, it is necessary to add width to the narrow upper third of the face. In contrast, the second group of customers is encouraged to add width to the bottom third.
7. Heart face:
Features of a heart face include a broad forehead, and wide cheekbones but a narrow, small chin. Similar to people with a base-up triangle face, heart-faced people need to choose frames that add width to the lower facial section. Narrow, round frames can soften the forehead.
It is not recommended that you adjust your glasses yourself, as excessive force or bending can break the frames or lenses. Before shipping your glasses to you, we will adjust them based on standard fit. If your glasses do not sit on your face properly and if you require further adjustments, we encourage you to visit a local optical store. Most brick-and-mortar eyewear retailers will adjust your glasses free of charge, as courtesy.
